FAQ'S

What do I receive in my box? 

You will receive 3 meals per day for 5 days. Two extra portions of vegetables, 1 bag of three protein balls for you to have as a snack over three days.

 

What if I am not in to receive the delivery?

We know that life’s busy, so we’ve made it super simple for you to still get your tasty meals without being home.

Our boxes are kept freshly frozen until 10pm thanks to our fully recyclable (+ partly compostable!) insulating packaging - ready for you to pop in the freezer when you get home. When you place your order: you'll be asked to enter some safe place delivery instructions to let us know where we can leave your box if you’re not in (i.e., behind the gate, with a neighbour etc.). 

On the day of delivery: our delivery partners will text you with a 1hr delivery window, so you’ll know exactly when your parcel is arriving. If you need to update delivery instructions on the day:  just head to our delivery partner’s tracking portal (link via your confirmation email) to get your box delivered to a safe place. 

 

Where can I find the nutritional info? 

The nutritional information for each dish is under the 'Help menu' page by clicking on it there is a drop down saying 'nutritional info"  From here, you will be able to find the full nutritional breakdown, as well as cooking instructions for both microwave and sous vie method of cooking.

 

When do you deliver? 

We currently deliver twice a week, so you can choose a delivery slot to fit in with your life: Tuesday or a Friday.

Our carbon neutral delivery service is completely free for weekday deliveries, and  Your delivery can arrive anytime between 8am-6pm. Our delivery partners will text or email you with a 1hr delivery window on the morning of your delivery, so you’ll know exactly when your parcel is arriving.

 

Will I lose weight on this plan? 

Providing you have no medical issues and you eat the food provided then you should lose weight with this plan if this is your goal.

 

Will there be any other menus available? 

Yes we will be refreshing our offers on a quarterly basis, bringing some new delicious foods into the plan for you to try.